Privacy Policy
Effective Date: January 1, 2026
Business Name: Rooted Arbor Care LLC
Website: https://rootedarborcare.com/
Email: Office@rootedarborcare.com
Phone: 636-463-0325
Mailing Address: 512 Sonderen St. – O’Fallon, MO 63366
1. Introduction
Rooted Arbor Care LLC (“Company,” “RAC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, or interact with us.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
A. Information You Provide
We may collect personal information you voluntarily provide, including:
• Name
• Service and billing address
• Email address
• Phone number
• Service details and communication history
B. Payment Information
Payments are processed securely through third-party platforms (such as Jobber and its payment processors).
We do not store full credit card or banking information on our systems.
C. Automatically Collected Information
When you visit our website, we may collect:
• IP address
• Browser and device information
• Pages visited and time spent
• General usage data
D. Tracking Technologies
We may use cookies, pixels, and similar technologies, including tools such as:
• Google Analytics
• Meta (Facebook) Pixel
• Other analytics or advertising platforms
These tools help us understand user behavior, improve performance, and deliver relevant marketing.
You can disable cookies through your browser settings, though some features may not function properly.
3. How We Use Your Information
We use your information to:
• Provide, schedule, and complete services
• Send estimates, invoices, and payment confirmations
• Communicate about appointments and updates
• Improve our website and services
• Maintain business and financial records
• Comply with legal obligations
• Conduct marketing and advertising (where permitted by law)
4. Legal Basis for Processing
We process personal information based on:
• Your consent
• Performance of a contract (providing services)
• Legitimate business interests (operations, marketing, improvements)
• Compliance with legal obligations
5. How We Share Your Information
We may share information with:
• Service platforms (e.g., Jobber for scheduling and invoicing)
• Payment processors
• Email and communication providers
• Website hosting and analytics providers
• Government authorities when required by law
We do not sell your personal information.
We do not share your personal information with third parties for their own marketing purposes.
6. Third Party Services
We use third-party providers to operate our business. These providers have their own privacy policies governing how they handle your information.
We are not responsible for the privacy or security practices of third-party services.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards, including:
• Secure platforms for payments and data storage
• Limited access to personal information
• Industry-standard security practices
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as necessary to:
• Provide services
• Maintain financial and tax records
• Comply with legal requirements
• Resolve disputes and enforce agreements
Retention periods may vary depending on the type of information and legal obligations.
9. Your Privacy Rights
Depending on your location, you may have rights to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications
To exercise your rights, contact us using the contact information listed above.
10. SMS & Email Communications
By providing your contact information, you consent to receive communications related to services, updates, and marketing (where permitted).
• Message and data rates may apply
• You may opt out of SMS at any time by replying “STOP”
• You may unsubscribe from emails via the link provided
Consent is not a condition of purchase.
We do not share SMS consent or contact information for third-party marketing.
11. Do Not Track Signals
Our website does not currently respond to “Do Not Track” browser signals.
12. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware of such data, it will be deleted.
13. Data Breach Notification
In the event of a data breach, we will notify affected individuals as required by applicable law.
14. Business Transfers
If our business is sold, merged, or transferred, your information may be included as part of that transaction.
15. Third Party Links
Our website may contain links to external websites. We are not responsible for their content or privacy practices.
16. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.
17. Contact Information
If you have questions or requests regarding this Privacy Policy, please contact:
Rooted Arbor Care LLC
Email: Office@Rootedarborcare.com
Phone: 636-463-0325
Mailing Address: 512 Sonderen St. – O’Fallon, MO 63366
18. Geographic Scope
Our services are based in the United States. If you access our website from outside the U.S., you acknowledge that your information may be processed in the United States.